What Is Software Outsourcing

Table of contents

TL;DR: Software Outsourcing is when a company outsources software development services (development, planning, management, maintenance, etc.) to an external company.

Summary

Software outsourcing continues to grow in 2026 as a core strategy for scaling development capacity, accessing senior and AI-aware talent, and accelerating delivery timelines. Over 64% of companies globally outsource at least one software function, and outsourcing now emphasizes specialized skills, AI integration, and measurable productivity gains rather than just cost savings.

Software outsourcing is when a company hires an external partner to manage part or all of its software development work — from development and planning to quality assurance, maintenance, and support.

In 2026, outsourcing is considered a strategic tool in digital transformation — not just a cost-saving tactic. Companies of all sizes treat external partners as extensions of their internal engineering teams to accelerate delivery, adopt advanced technology, and access senior talent.

According to industry data, more than 64% of companies worldwide outsource at least one software function — from backend development and QA to cloud and AI projects.

Global outsourcing market projections also remain strong, with estimates around $541 billion by 2025 and hundreds of billions in dedicated software outsourcing revenue, driven by a push for remote work, talent access, and flexible delivery models.

Outsourcing helps companies reduce internal workload, increase productivity, control costs, and let internal teams focus on core strategic objectives.

How does software outsourcing work?

1. Scalability of team size

Hiring in-house developers remains slow and challenging. Industry reports show that over 74% of employers struggle to fill developer roles, with 51% reporting shortages specifically in AI skills. This talent gap keeps outsourcing central to digital roadmaps.

With outsourcing, companies can quickly scale teams up or down without long hiring cycles, onboarding time, or recruitment risk. Partners take care of vetting and matching talent, ensuring speed and flexibility.

2. Improved productivity and work quality

Outsourcing teams often come with deeper specialization. According to recent productivity research, GenAI and AI-assisted development tools can boost software engineering productivity by 20–45%, making outsourced work faster and more efficient when these tools are integrated.

This means internal teams can focus on strategy and product leadership while external experts execute high-quality work.

3. Cost optimization

Cost remains a core benefit, but the emphasis has shifted:

  • Outsourcing can reduce costs by allowing companies to pay only for necessary expertise rather than maintain full-time teams.
    • Services focus on delivering value and speed rather than just labor arbitrage.
    • Global reports estimate substantial cost advantages in specialized functions like AI, cloud, and cybersecurity due to talent scarcity.

4. Reduced risk exposure

Outsourcing partners assume responsibility for recruitment performance, delivery timelines, and often quality outcomes. About 51% of tech leaders say there’s an AI skills gap internally, so outsourcing helps bridge that while distributing risk across multiple stakeholders.

Clear contracts, time tracking, and shared responsibility make outcomes more predictable compared to uncertain internal efforts.

How does software outsourcing work?

While details vary by provider, typical steps are:

  1. Define project requirements — set clear goals, timelines, and KPIs.
  2. Research outsourcing companies — evaluate based on experience, reputation, and technical expertise.
  3. Present candidates — review proposed developers or teams and interview as needed.
  4. Team integration — onboard chosen talent into workflows and tools.
  5. Scale as needed — add or reduce resources as project needs evolve.
  6. Project completion and continuity — finish deliveries, then consider maintenance or future phases.

How does software outsourcing work?

Global adoption and market size

• Over 64% of companies outsource at least one software function.
• The IT outsourcing market continues near half-trillion USD range by 2025.
• Globally, difficulties in hiring talent — with 74% reporting trouble filling roles — ensure outsourcing remains a priority.

AI and productivity

• Integration of AI tools (e.g., Copilot–style assistance) can boost output by 20–45% in software engineering.
• AI and machine learning work account for around 27% of outsourced initiatives, as companies struggle to hire these specialists internally.

Specialization trends

• Security and DevSecOps are increasingly outsourced; roughly 77% of enterprises outsource at least part of security work.
• Large enterprises (e.g., Fortune 500) still heavily rely on outsourcing for engineering scale, with adoption rates above 90% for some IT services categories.

Regional and market dynamics

• Offshore outsourcing is expected to represent over 45% of the global market by 2028.
• North America continues to be the largest client region, while Asia and Eastern Europe remain rapid growth hubs.

Why work with software outsourcing companies in Latin America?

Latin America remains strong in nearshore delivery due to similar time zones with the U.S., strong English proficiency, and competitive pricing, even as global developer rates face downward pressure in many regions.

At weKnow, we help companies scale their digital products with experienced developers from Latin America. With over 15+ years of experience building premium solutions for agencies and enterprise clients, we focus on senior talent, smooth collaboration, and measurable impact.

Ready to Scale?

Let weKnow’s dedicated teams help you move faster, build smarter, and scale without the growing pains. 

Get in touch

FAQS

Outsourcing usually means a partner manages delivery or a full project, while staff augmentation focuses on adding external developers to an internal team under the client’s direct management.

Latin America offers strong technical talent, time zone alignment with the U.S., good English proficiency, and a competitive cost-to-quality ratio, making collaboration easier and more efficient.

Yes. Many companies use outsourcing partners for long-term product development, maintenance, and continuous improvement, not just short-term projects.

Commonly outsourced services include web and mobile development, backend systems, cloud infrastructure, QA and testing, DevOps, AI and machine learning, and ongoing maintenance.